Terms of service

OVERVIEW

This website is operated by Cervora Home. Throughout the site, the terms “we”, “us” and “our” refer to Cervora Home. Cervora Home offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

If you do not agree to all of these Terms, you may not access the website or use any services.

Our store is hosted on Shopify. They provide the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws while using the site.

You must not transmit viruses, malware, or any destructive code.

A breach of these Terms may result in suspension or termination of access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is encrypted during transfer.

You agree not to reproduce, copy, resell, or exploit any portion of the website or services without written permission.

Headings are included for convenience only and do not affect interpretation.

SECTION 3 - WEBSITE INFORMATION

We aim to keep all information accurate and current, but we do not guarantee that all content on this site is complete, accurate, or up to date.

Content is provided for general information only and should not be solely relied upon without independent review.

We may modify website content at any time without obligation to update previous information.

SECTION 4 - PRICES AND SERVICE CHANGES

Prices for products may change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, or part of the website at any time without notice.

We are not liable for any such changes.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

Products are subject to return or exchange according to our Refund Policy.

We make reasonable efforts to display product images and colors accurately, but we cannot guarantee your device displays colors precisely.

We reserve the right to limit sales by person, household, order, or region where necessary.

We may discontinue products at any time.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit quantities purchased per person, household, or order.

If we change or cancel an order, we may contact you using the email address, billing address, or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information.

SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not control.

These tools are provided “as is” and “as available” without warranties.

Your use of third-party tools is at your own risk and subject to those providers’ terms.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, policies, or practices of third-party websites.

Use of third-party sites is at your own discretion.

SECTION 9 - USER SUBMISSIONS

If you send us comments, reviews, feedback, suggestions, or other submissions, you grant us the right to use, edit, publish, and share them without restriction.

You agree your submissions will not violate any laws or third-party rights.

We may remove content we consider unlawful, abusive, misleading, or inappropriate.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.

SECTION 12 - PROHIBITED USES

You may not use the site or its content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, threaten, or discriminate
  • To submit false information
  • To upload viruses or malicious code
  • To collect personal information of others
  • To spam, scrape, crawl, or phish
  • To interfere with security features

We reserve the right to terminate access for prohibited use.

SECTION 13 - DISCLAIMER OF WARRANTIES / LIMITATION OF LIABILITY

Use of this site and our services is at your own risk.

Products and services are provided “as is” and “as available” except where required by law.

To the maximum extent permitted by law, Cervora Home shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the website, products, or services.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Cervora Home and its affiliates, service providers, employees, and representatives from claims arising out of your breach of these Terms or misuse of the site.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party.

We may suspend or terminate access if we believe you have violated these Terms.

Any obligations incurred before termination remain in effect.

SECTION 17 - ENTIRE AGREEMENT

These Terms, together with any policies posted on the site, form the entire agreement between you and Cervora Home regarding use of the website and services.

SECTION 18 - GOVERNING LAW

These Terms shall be governed by the laws of Canada and applicable provincial laws.

SECTION 19 - CHANGES TO TERMS

We may update these Terms at any time by posting changes on this page.

Continued use of the site after updates constitutes acceptance of the revised Terms.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent: support@cervorahome.com