Privacy Policy

At Cervora ("Cervora", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit cervorahome.com, make a purchase, or contact us.

Information We Collect

We may collect the following information:

Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party providers)
  • Order history
  • Messages sent to customer support

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on site
  • Referral source
  • Cookies and similar tracking data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about purchases or shipping updates
  • Improve our website and customer experience
  • Prevent fraud or misuse
  • Send promotional emails or marketing communications (you may unsubscribe anytime)

Payments

Payments are securely processed through trusted third-party providers. Cervora Home does not store your full credit card details.

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Analyze website traffic
  • Improve marketing performance

You can manage cookies through your browser settings.

Sharing Information

We may share limited personal information with trusted service providers who help operate our business, such as:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Marketing platforms

We do not sell your personal information.

Data Security

We use reasonable safeguards to protect your information. However, no online system can be guaranteed completely secure.

Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Request deletion
  • Opt out of marketing communications

To make a request, contact us using the email below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact: support@cervorahome.com

Why Choose Cervora?

1. Built Around Better Materials

We prioritize glass, bamboo, stainless steel, and cotton to replace common plastic items that degrade over time. Each product is selected to help reduce everyday microplastics exposure, especially in food, water, and high-contact areas of your home.

2. Reduce Microplastics at the Source

Cervora is built around complete home systems, not individual products. Each system covers an entire routine - prep, storage, or cleaning - helping reduce microplastics at the source without requiring you to research and replace items one by one.

3. Practical Performance, Risk-Free

Every product is selected to meet or exceed the performance of the plastic alternatives it replaces, ensuring durability and ease of use. All orders are backed by a 30-day return policy, making it simple to try Cervora with confidence.

Join the Cervora Community

We’re not just about products; we’re about people. Join a growing community making the switch to a healthier, non-toxic home by reducing everyday microplastics through better material choices.

Thank you for choosing Cervora as your partner in creating a healthier, non-toxic home. We look forward to supporting you as you transition to better materials and everyday routines.

Shop Now